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Title

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Dental Clinic Manager

Description

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We are looking for a highly organized and experienced Dental Clinic Manager to oversee the daily operations of our dental practice. The ideal candidate will be responsible for ensuring the clinic runs smoothly, efficiently, and profitably while maintaining a high standard of patient care. This role requires strong leadership, excellent communication skills, and a deep understanding of dental office procedures and regulations. As the Dental Clinic Manager, you will supervise administrative staff, coordinate with dental professionals, manage patient scheduling, and ensure compliance with health and safety regulations. You will also be responsible for budgeting, inventory management, and implementing policies that enhance patient satisfaction and staff performance. You will work closely with dentists, hygienists, and support staff to create a positive and productive work environment. Your ability to lead by example, resolve conflicts, and make data-driven decisions will be key to the clinic’s success. The role also involves monitoring key performance indicators (KPIs), preparing reports for senior management, and identifying opportunities for improvement. To succeed in this role, you should have prior experience in healthcare administration, preferably in a dental setting. Familiarity with dental software systems, insurance billing, and patient record management is essential. A background in business administration or healthcare management is highly desirable. This is a full-time position that may require occasional evening or weekend hours depending on clinic needs. If you are passionate about healthcare management and want to make a meaningful impact in a dynamic dental environment, we encourage you to apply.

Responsibilities

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  • Oversee daily operations of the dental clinic
  • Manage and supervise administrative and support staff
  • Coordinate patient scheduling and ensure timely service
  • Monitor inventory and order dental supplies as needed
  • Ensure compliance with health, safety, and legal regulations
  • Handle patient complaints and resolve issues professionally
  • Prepare and manage clinic budgets and financial reports
  • Implement and improve clinic policies and procedures
  • Collaborate with dental professionals to optimize workflow
  • Track and report on clinic performance metrics

Requirements

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  • Proven experience as a dental office manager or similar role
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Knowledge of dental software and billing systems
  • Understanding of healthcare regulations and compliance
  • Ability to manage budgets and financial reports
  • Bachelor’s degree in healthcare administration or related field preferred
  • Problem-solving skills and attention to detail
  • Ability to work under pressure and handle multiple tasks
  • Customer service orientation and professionalism

Potential interview questions

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  • Do you have experience managing a dental clinic or similar healthcare facility?
  • What dental software systems are you familiar with?
  • How do you handle conflicts among staff members?
  • Can you describe your approach to improving patient satisfaction?
  • What strategies do you use to manage clinic budgets?
  • How do you ensure compliance with healthcare regulations?
  • Have you ever implemented a new policy or procedure? What was the outcome?
  • How do you prioritize tasks in a fast-paced environment?
  • What is your experience with insurance billing and coding?
  • Are you available to work evenings or weekends if needed?